PPT Slide

http://www.hm-treasury.gov.uk/

http://www.fsa.gov.uk/

http://www.sfa.org.uk/

http://www.imro.co.uk/about/a_pia.htm

http://www.imro.co.uk/

Conclusion

*Convergence of interests of regulator and consumer

*Consumer is king but has high expectations and needs educating

*Industry should be setting its own standards

*Competition is driving force

*Trust is paramount

*Have a Nice Day!