United Kingdom



Financial Conduct Authority The FCA regulates the conduct of investment, securities, banking, credit and insurance business. Check the rules at the FCA Handbook
Find whether a firm is authorised at the Financial Services Register
FCA Firms Page The FCA Handbook has become too busy and is virtually unmanageable since the addition of credit, mortgage and insurance and now bravely tries to incorporate a plethora of EU Directives. This Firms Page is a helpful plain-English way to navigate around topics that firms encounter on a day-to-day basis
Prudential Regulation Authority The PRA regulates banks, insurers and large investment firms for financial soundness and stability. It is part of the Bank of England. Check the rules at the PRA Rulebook
Payment Systems Regulator Launched on 1 April 2015, PSR is the new economic regulator for the £75 trillion payment systems industry in the UK
Pensions Regulator The Pensions Regulator is responsible for securing compliance with relevant regulations in respect of Occupational Pensions
FSCS The Financial Services Compensation Scheme levies the industry to pays towards the claims of depositors of banks and customers of firms that have failed financially
FOS The Financial Ombudsman Service is the UK's central complaints handling bureau for financial services
Claims Management Regulator All persons providing a regulated claims management service must be authorised by the Claims Management Regulator of the Ministry of Justice
Tribunals Finance Tribunals for people wishing to appeal against FCA
FSCP The Financial Services Consumer Panel's role is to assess the FCA's effectiveness in meeting its objectives to protect consumers' interests and promote public understanding of the financial system
FSPP The Financial Services Practitioner Panel represents the industry's interests and monitors the FCA's effectiveness
OCC The Office of the Complaints Commissioner investigates complaints against the FCA
HM Treasury Check for recent online Consultative Documents that will impact the investment management industry
Takeover Panel The Takeover Panel issues and administers the City Code on Takeovers and Mergers
HMRC The UK's taxation authority drafts tax-related rules that affect investment business. The site offers useful guidance to ISA Managers including monthly ISA Bulletins. Other useful internal links include Legislation and Statutory Instruments
BIS The Department for Business Innovation and Skills is the government department responsible for creating conditions for business success and innovation. Press releases are available here
RPC The Regulatory Policy Committee provides the government with external, independent scrutiny of new regulatory and deregulatory proposals
Competition and Markets Authority This government department is concerned with mergers, monopolies, anti-competetive practices and cartels
Gambling Commission This government department regulates casinos, bingos, gaming machines lotteries and “remote gambling” under the Gambling Act 2005. Firms that offer certain derivatives such as spread betting may have to obtain a licence
Information Commissioner The Office of the Information Commissioner (prior to 2/01 known as the Data Protection Commissioner) enforces the Data Protection Act 1998 and the Freedom of Information Act 2000
OFT Office of Fair Trading - this government department regulates the market for consumer credit and promotes fair competition
HO The Home Office of the British Government
FCO British Foreign & Commonwealth Office
SFO The Serious Fraud Office takes cases over from the SROs where large scale fraud (over £1 Million) is suspected
NCA The National Crime Agency investigates suspicious financial transactions
DWP The Department for Work and Pensions is the Government department responsible for pensions legislation
CPS The Crown Prosecution Service prosecutes people in England and Wales who have been charged by the police with a criminal offence
The Law Society and The Law Society of Scotland are Recognised Professional Bodies (RPBs) that regulate lawyers in the UK in the conduct of Investment Business
Legal Ombudsman The Legal Ombudsman investigates complaints about solicitors
SRA The Solicitors Regulation Authority (SRA) regulates more than 100,000 solicitors in England and Wales, as well as registered European lawyers and registered foreign lawyers
Bar Council Regulatory body for barristers in England and Wales
Faculty Office Regulatory body for Notaries
IBAS How to complain about your bank - the Independent Banking Advisory Service
ASA The Advertising Standards Authority - this self-regulatory organisation sets standards for advertising in the UK. Check adjudications section for specific rulings on cases and complaints. The Committee of Advertising Practice (CAP) writes and enforces the British Codes of Advertising and Sales Promotion
PCC The Press Complaints Commission monitors the conduct of journalists. The PCC's self-regulatory Editors' Code of Practice covers, among other things, financial dealings by journalists who tip shares (not allowed)
CDP The City Disputes Panel helps resolve disputes in the wholesale financial markets
The Institute of Chartered Accountants in England and Wales is the RPB that regulates accountants in England and Wales in the conduct of Investment Business. ICAS and CAI do the same in Scotland and Ireland respectively
FRC The Financial Reporting Council makes rules about financial reporting for accountants
ACCA The Association of Chartered Certified Accountants is another RPB that regulates accountants in the UK in the conduct of Investment Business
FAIA Faculty and Institute of Actuaries (Actuarial Profession) is the RPB that regulates actuaries in the UK
TPAS The Pensions Advisory Service handles pensions consumer issues
Lloyds of London London's reinsurance market is regulated by FCA
Banking Standards Board "Trust has to be earned." The Banking Standards Board is made up of eight non-practitioners and six practitioners. It was set up to promote ethical standards of behaviour and competence in banks following the LIBOR scandal
Lending Standards Board The role of the Lending Standards Board is to monitor and enforce the Lending Code and to ensure subscribers provide a fair deal to their personal and micro-enterprise borrowing customers
CMLThe Council of Mortgage Lenders published a code of practice prior to FCA taking over mortgage regulation. CML publishes a list of members
PhonepayPlusPhonepayPlus is the organisation that regulates phone-paid services in the UK